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BASF Corporation is committed to providing products and services that make products better. To accomplish this, quality is integrated into the way we conduct our business. Quality is the responsibility of all employees.

Through Business Process Excellence initiatives, BASF continuously enhances its quality efforts, raising the bar to take quality improvement to the next level. Business Process Excellence, like Verbund, is an integrated approach to quality that seeks improvement across business lines to strengthen BASF as a whole.

Using this approach, cross-functional teams identify and recognize best practices and implement them throughout the organization.

Specific improvement initiatives at BASF take on many forms; however, they all have the same desired results - improving customer satisfaction and adding value to the company's bottom line.

BASF implements quality today by focusing on improving effectiveness and efficiency, sharing best practices, empowering employees and fostering teamwork. There are numerous examples of "Quality in Action" within BASF Corporation, including Site Process Optimization (SPO) and Logistics Process Optimization (LPO) initiatives and countless other initiatives that employees implement every day. Sharing ideas and successes is promoted through a company-wide knowledge base and awareness events such as annual poster displays. The Chairman's Quality Award process recognizes objective, measurable results of continuous improvement activities throughout the Company.

BASF Corporation has achieved more than 30 ISO 9000 and QS-9000 certifications, and a growing number of ISO 14000 certifications.

BASF Corporation is a member of the American Productivity and Quality Center and the American Society for Quality.

     
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